Risks and controls management module centralizes risks and controls of several business processes, areas and locations of an organization in a global storage to improve operational efficiency. By using the correspondence between the sector standards, such as COBIT, ISO17700, ITIL® and the new business and legislation requirements, the module provides risks and control reports relevant for all the company, based on multiple factors such as the specific regulations. This way we obtain the necessary prospect to manage the resources associated with the control implementation, tests, solutions and risks evaluation.
Through the service management module your organization will gain visibility for IT services managers. Thanks to CA PPM capacity to organize hierarchy investments you will be able to visualize in a simple way the cost of each service, each asset and each application that comprises it, knowing in real time how many incidences are associated to a service, application or asset, as well as the projects in which they are being executed for its improvement.